Finovate TV is back!
This year at FinovateEurope (27-28 February) I will be interviewing 15 fintech entrepreneurs, CEOs, analysts, authors, and thought leaders on what they believe are the most important topics and trends in fintech and financial services. Here’s a preview of the people I’ll be speaking with, a note on what they will be presenting at FinovateEurope, and a sense of the questions I’ll be asking them next week.
Be sure to stay tuned immediately after the event as we begin to roll out our Finovate TV interviews from FinovateEurope.
Anette Broløs – Director and Founder, Finthropology
Anette will be a part of our Wednesday afternoon Power Panel: From Open Banking To Open Finance & Beyond – How Can Banks Seize The Opportunity To Generate Returns?
I will ask Anette about the challenges that financial institutions face when trying to become more customer-centric. We’ll also discuss her new book, Customer-Centric Innovation in Finance, which explains how to turn human insights into product innovation.
Nina Schick, Author, Generative AI Expert, Founder, Tamang Ventures
Nina will deliver our Out of the Box Keynote Address Tuesday morning titled Will AI Be More Profound Than The Invention Of The Internet? What Do Financial Institutions Really Need To Understand About Generative AI?
I’m looking forward to learning more about what financial services need to know about de-risking the adoption of enabling technologies like AI. I’m also curious what other enabling technologies Nina thinks should be on our radar.
Indrek Vainu, Head of Conversational AI, Zurich Insurance Company
Indrek will be a part of our Wednesday afternoon Power Panel: AI In Action & Real User Cases: How Smart Players Are Using AI To Solve Pain Points For Their Customers & Their Business. He will also deliver a keynote address – How Financial Institutions Can Harness The Era of Generative AI – as part of our invitation-only session Monday evening for financial institutions.
In our conversation at FinovateEurope, I want to hear about the challenges Indrek and his team have faced as they implemented generative AI applications at their firm. What lessons and insights can he share with other financial services as they embark on their AI journeys?
Ville Sointu, Chief Strategist, Digital Currencies, Nordea
Ville will be a part of our Wednesday afternoon Power Panel: Digital Payments Are Eating The World – How Will New Competitors & New Business Models Shape The Future?
I’m curious to learn from Ville about how embedded payments are spreading throughout Europe. I’m also interested in learning about his interest in super apps, which he mentioned last year. How might the rise of super apps impact the payments landscape?
Janine Hirt, CEO, Innovate Finance
Janine will be a panelist on our Tuesday evening Executive Briefing: What Embedded Finance & Banking As A Service Mean For Banks – Can You Afford to Hold Back?
I will ask Janine about the future of Banking-as-a-Service and embedded finance in Europe. I’m looking forward to hearing her take on how the competitive landscape for service providers – beyond retailers and Big Tech – will evolve in this context.
Ken Hughes, Consumer Behaviouralist, The King of Customer Experience
Ken will deliver an Out of the Box Keynote Address Wednesday morning titled, Financing the Future: Preparing For The Customer Of Tomorrow.
I want to ask Ken about the Customer of Tomorrow. In what key ways will the customer of tomorrow differ from the customer of today?
I’m also looking forward to hearing his thoughts on customer-centric innovation and how traditional brands are adapting to new challenges and opportunties.
Valentina Kristensen, Director of Growth & Communications, OakNorth
Valentina will be part of our special panel titled, Women in Fintech: How Can We All Make Sure We Are Moving The Needle?
I would like to hear from Valentina on the evolution of DE&I initiatives in recent years. How effective have these efforts been in terms of attracting and retaining female talent, in particular?
I also want to learn from Valentina about how financial institutions can be more responsive to their female professionals as they move through various stages of their careers.
Manas Chawla, CEO, London Politica
Manas will provide a Keynote Address Wednesday morning titled, The Global Economic & Geo-Political Outlook – What Are The Five Things You Need To Know?
He will also deliver a special Fireside Chat: The Escalation of Geopolitical Risk – What Does It Mean for Banks And Their Customers? as part of our invitation-only session for financial institutions Monday evening.
Always an engaging interview, Manas is likely to have a lot to say about the myriad geopolitical issues that are dominating headlines in 2024. How will these various crises – from Europe to Asia to the Middle East to the American border – impact banks, fintechs, and financial services companies? I’m eager to hear what Manas has to say about all of it at FinovateEurope next week.
Jurgen Vandenbroucke, Managing Director, everyoneINVESTED
Jurgen will be a part of our Wednesday afternoon Power Panel titled, Tales From The Frontline – How Can Financial Institutions Deliver Excellent CX By Blending The Human & The Digital?
I want to talk with Jurgen about the impact of enabling technologies in the wealth management space. I’m curious how everyoneINVESTED is innovating in this area and what innovations in the investing experience are most compelling for customers in wealth management.
Nadia Edwards-Dashti, Co-Founder & Chief Customer Officer, Harrington Star Group
Nadia will moderate our Wednesday morning panel titled, Women in Fintech: How Can We All Make Sure We Are Moving The Needle?
In our Finovate TV conversation, I want to talk with Nadia about how many of the people she talks with in her podcast, Women of Fintech, are driving positive change in fintech and financial services.
I would also like her opinion on what it takes for companies to create more inclusive workplaces for their employees.
Samantha Seaton, CEO, Moneyhub Enterprise
Samantha will deliver a Special Address Wednesday morning titled, Your Product Isn’t The Hero – Your Customer Is.
I’m eager to hear from Samantha about how companies in financial services can pivot from an emphasis on the product to a more customer-centric approach.
I’m also curious how she sees the impact of technologies like AI and the role they may play in helping financial services companies make this pivot. I also will ask Samantha about her overall sense of the state of fintech right now.
Stephen Hutchinson, Head of Operations, IFX Payments
A few years ago a venture capitalist reminded us from the Finovate stage that “payments are the gift that keeps giving.”
With that in mind, I’m looking forward to talking with someone who walks the payment talk in Stephen Hutchinson, Head of Operations at IFX Payments.
I will ask Stephen what payment trends he finds most exciting and how he believes those trends will impact IFX Payments. We will also talk about some of the key targets and goals for IFX Payments in 2024.
Jose Luis Navarro, Head of Open Banking Strategy, BBVA
Jose will be a panelist on our Wednesday afternoon Power Panel titled, From Open Banking to Open Finance & Beyond – How Can Banks Seize The Opportunity To Generate Returns?
Given the success of open banking and open finance in Europe compared to many other parts of the world (I’m looking at you, US of A!), I’m eager to learn from Jose about what’s working in Europe and how BBVA has managed to capitalize on current trends in open banking and open finance.
I also will ask about the regulatory risks of open banking and open finance, and what institutions need to know in order to navigate these issues.
Edwin van Bommel, Chief Strategy and Innovation Officer, ABN AMRO Bank
Edwin will be part of our Wednesday morning Power Panel: Finding New Opportunities Through Digital Transformation – Success Stories & Insights To Help Financial Institutions Find Growth, Drive Revenue & Future Proof Their Business.
In my conversation with Edwin, I’m looking forward to learning more about AMRO Bank’s product roadmap, and the degree to which he sees AI becoming a greater part of financial services overall. I also want to talk with Edwin about the challenge traditional banks have when it comes to overcoming legacy systems.
Katharina Lueth, Chief Client Officer and Managing Director, Raisin
Katharina will be part of our Wednesday morning Power Panel: Why Fintech Will Revolutionize Customer Experience & How Financial Services Providers Can Compete In A Hyper Personalized World. What Are They Key Lessons To Learn From Other Industry Verticals & From How Big Tech Companies Build Customer Trust?
How can a financial services company that operates in multiple geographies successfully provide personalized services in these different regions? What are some of the key trends in fintech that are impacting what Raisin’s customers want and how is Raisin adapting to meet these trends?
These are a few of the questions I’m looking forward to asking Katharina next week at FinovateEurope.
There’s still time to pick up your ticket and join us for one of the most loaded FinovateEurope conferences to date! Visit our FinovateEurope page and register today!
Photo by Donald Tong
