Best of Show: Talking AI, Personalization, and Authentication on the Finovate Podcast

Join Greg Palmer and the Finovate Podcast as he catches up with the CEOs and founders of the companies that won Best of Show at FinovateSpring 2025 in San Diego, California, last month.

From AI in the service of greater personalization and sales performance to innovations in voice authentication and fraud prevention, the latest round of interviews on the Finovate Podcast provide fascinating insights into how fintechs are helping financial institutions meet their most demanding challenges.

Finovate Podcast host Greg Palmer interviews Finalytics CEO Craig McLaughlin and CSO Baron Conway.

The three discuss how the Finalytics platform provides real-time, cross-channel, AI-driven personalization that combines behavioral data with transactional and third-party data to create unique, relevant experiences for customers of financial institutions.

EP 258: Craig McLaughlin and Baron Conway, Finalytics

Andrew Reese, US go-to-market lead for Solda.ai, joins Greg Palmer and the Finovate Podcast to talk about the company’s AI-powered sales agents that help financial institutions increase revenue and reduce costs by mirroring their best sales representative.

The technology helps scale sales operations, lower costs, reduce burnout and inconsistent performance, all while retaining a human connection.

EP 259: Andrew Reese, Solda.ai

Greg Palmer and Milind Borkar, founder and CEO of Illuma talk about the firm’s evolution from an authentication specialist to a more comprehensive fraud prevention company.

A two-time Finovate Best of Show winner, Illuma specializes in voice authentication and fraud prevention solutions for mid-market financial institutions, including credit unions and community banks.

EP 260: Milind Borkar, Illuma Labs

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